At Bicheng, we have developed a series of advanced management procedures and approaches to ensure that every PCB meets our customers' exact requirements. Our process covers every stage, from vendor selection and production inspections to final delivery and customer service.
1. Evaluation and Audit of Suppliers
We rigorously evaluate and audit all suppliers to ensure they meet our high standards. Suppliers are assessed annually and ranked based on their performance. Bicheng also works closely with suppliers to improve their quality and environmental management systems, aligning with ISO9001 and ISO14001 standards.
2. Contract Evaluation
Before accepting any order, we thoroughly review and verify customer requirements, including specifications, delivery timelines, and other demands. This ensures we have the capability to fully meet and exceed customer expectations.
3. Creation, Audit, and Control of Manufacturing Data
Upon receiving customer design data and specifications, our team verifies all requirements and converts the design data into manufacturing data using CAM. A detailed Manufacturing Instruction (MI) is then generated, reviewed by independent and QA engineers, and used as the foundation for production.
4. Incoming Material Quality Control
All materials undergo strict inspection before being stored. We follow a "first in, first out" principle and monitor material shelf life closely to ensure materials are used before expiration. Advanced inspection tools and procedures guarantee the quality of every component.
5. Control of Production Process
Our production process is meticulously controlled through accurate Manufacturing Instructions (MI), comprehensive equipment management, strict Work-in-Progress (WIP) inspections, and detailed working instructions. This ensures consistency and quality at every stage of fabrication.
6. Final Control and Inspection
Every PCB undergoes rigorous open/short testing and visual inspection after passing physical tests. We utilize advanced testing equipment, including customized flying probe test machines, to ensure our products meet quality standards.
7. Product Delivery Audit
Our dedicated Final Quality Assurance (FQA) department meticulously inspects PCB products through sampling, ensuring they fully comply with customer specifications and requirements. Only qualified PCBs are carefully packed for delivery.
8. Customer Service
Bicheng’s professional customer service team proactively communicates with customers and promptly addresses feedback. We prioritize understanding customer needs and continuously refine our policies and product requirements to deliver exceptional service and satisfaction. With these robust processes in place, Bicheng ensures the highest quality standards, reliability, and customer satisfaction for every PCB we produce. |